Charles "Chuck" Coonradt is the President and CEO of The Game of Work, which was founded in 1973, and dedicated to the success of its corporate clients. Graduate of Michigan State University and internationally recognized in the fields of goal setting and profit improvement, as an author, consultant, and speaker. Chuck'ís best-selling books The Game of Work, The Better People Leader, Scorekeeping For Success, Managing The Obvious, and The Four Laws of Financial Prosperity have been labeled management "must reads", and most recently Forbes Magazine called him "The Grandfather of Gamification". He is a contributing author to multiple editions of the best-selling Chicken Soup for the Soul series and is quoted in dozens of other books. Chuck is very involved in educating the next generation of business leaders as a founding member of the School of Entrepreneurship, Brigham Young University, Marriott School of Management, and frequent lecturer at the LDS School of Business. His community involvement includes being a Board Member for Habitat for Humanity of Summit and Wasatch Counties, as well as a former Board Member for the Utah Winter Sports Alliance, and a volunteer at the 2002 Winter Olympics.
The Game of Work's client list includes many Fortune 500 companies, as well as other nationally and internationally recognized firms. Companies that have successfully utilized and implemented Chuck's unique concepts include Pepsi, US Postal Service, General Foods, Leslie's Poolmart, Nordstrom, The US Air Force, Boeing, American Express, Marker Bindings, Molina Healthcare, Coca-Cola Consolidated, The Chicago Tribune, Coors Brewing and International Paper. Chuck has also spoken for organizations worldwide, including Petco, Microsoft, SkyWest Airlines, Time Warner Cable and YPO (Young Presidents Organization). Over one million executives, managers, and supervisors on five continents have been exposed to Chuck¬ís ideas on feedback, scorekeeping, goal setting, coaching, personal choice and accountability.
Call him the "consummate professional trainer." Dave Hill has dedicated
34 years of his professional career to training people - employees, consultants
and trainers. During his professional career, Dave has conducted training seminars
and workshops for more than 2,500 various groups and has instructed impressive
corporate giants like IBM, Merrill Lynch, Coca Cola and BMW.
He graduated from the University of Utah and continued his education as a member
of the Franklin Covey Certification Team and Speakers Bureau where he served
on an elite training team. But much of his practical experience began hard and
fast at The Church of Jesus Christ of Latter-day Saints as a personnel administrator
for 10,000 employees. At that time, he designed and wrote a personnel training
program and managed all employee policies and procedures.
As director of human resource and training at IML Freight, Inc., Dave managed
all personnel issues for 2,700 employees. In this capacity, he interfaced with
front line supervisors, middle management and senior executives and produced
His early experience with training personnel made it was easy for Dave to make
the leap to instructing trainers. In this capacity, Dave coached new consultants
and trainers as he climbed the corporate ladder at The Charles R. Hobb Corp.
in Utah, Day-Timers, Inc. in Pennsylvania, The Barham Seminar Bureau in Utah
and Syringa Inc. in Idaho.
Dave and his wife, Berdene, have four children and nine grandchildren and enjoy
family camping trips. In his spare time, he loves to golf and fly-fish, and
trains regularly as a marathon runner.
Musical theater, however, is Dave's real passion. He has performed in more than
70 productions in Utah and for the past four years has played "Scrooge"
in A Christmas Carol.
The Game of Work welcomes Hill's diversified background, zest for life and passion
for teaching. "I have always taught with the philosophy: If the learner
hasn't learned, the teacher hasn't taught."
There is no substitute for experience. When Dick Friedman shares his passion
for creating personal and organizational effectiveness, he draws on his 18-year
career with a leading global telecommunications company and brings a rich tapestry
of leadership experience. He is one of many leaders who have shown how a company,
through the principles of The Game of Work, can weave improvements into the
fabric of the organization that are practical, measurable, and lasting.
As a senior-level executive responsible for over $300,000,000 in annual revenues,
his teams were able to achieve stunning successes in building a sales culture,
increasing productivity, and managing change. They sustained national sales
records for new product launches, improving sell-in by as much as 250 percent.
While general manager, his team was selected as TCI West's "System of the
Year," based on a comprehensive ranking of all performance metrics.
"I joined The Game of Work team because it captured the essence of what
I had learned in my 20 years of leadership in the workplace. Second only to
my family, my greatest joy is continuous learning and sharing my experiences
with The Game of Work clients."
As a client, Dick introduced over 100 members of his management team to the
principles of The Game of Work and received The Game of Work "Super Coach"
award - one of twelve in the 28-year history of the company. Steven King, President
of King Communications, LLC, remarked appreciatively, "Dick's dedication
and enthusiasm are contagious. Through his intuitive insight, we were able to
set a clear course. He had a very positive impact on the skills and habits of
many members of our management team."
Dick graduated Cum Laude from the University of Maine in 1972. He was a member
of the Utah Information Technologies Association CEO Taskforce in 1996, and
he served as vice chairman and on the Board of Directors for the Utah Cable
Telecommunications Association from 1989-1994.
Dick is also a professional soccer referee and an active member of the United
States Soccer Federation, National Intercollegiate Soccer Officials Association,
Utah High School Activities Association, and a trustee on the Board of the Utah
Soccer Referee Association.
Dick loves to ski with his wife Linda and their two boys in the beautiful mountains
surrounding his home in the Salt Lake Valley.
Dr. Richard L. Williams is former director of executive development for the
nation's largest supermarket chain. However, he is best known as a professional
educator and lecturer with a unique talent for improving the effectiveness of
leaders and organizations; for over 30 years he has lectured and written on
communications and total quality management - conducting over 3,500 workshops
and seminars to more than 100,000 managers and executives.
Those attending Dr. Williams' sessions characterize him as a "powerful
and effective motivator who changes and improves the performance of others."
His style and presentation methods reflect a positive "can-do" attitude,
but more importantly, he teaches practical skills to build and sustain long-term
success. As an associate of The Game of Work, Dr. Williams specializes in performance
management, leadership development, and organizational development/ diagnostics.
Dr. Williams has published over 80 articles dealing with training methods, techniques
and research. He has authored seven books, including four college textbooks
on communications; with Chuck Coonradt, he co-authored Managing the Obvious,
and he was selected by the American Management Association to write its standard
book on Total Quality Management titled Essentials of Total Quality Management.
His most recent book is titled Coaching Strategies to Improve Performance.
Dr. Williams received a bachelor's degree in communications from the University
of Utah. He holds a master's degree in communications and a doctorate in organizational
psychology from Oxford International University (where he was honored with knighthood,
due to outstanding scholarship). He has been a visiting instructor for the University
of Wisconsin, University of Alaska, and Brigham Young University.
Rick and his wife Rhonda have six children, and one granddaughter. He loves
to ride his mountain bike, and in his spare time, he referees college soccer
Meet our leaders.
Click on the photos
below to view their profiles.
Carla Coonradt is Partner and Vice President of The Game of Work, and has been
with the company since its inception. Throughout her career with
the consulting firm, Carla has created marketing strategies for the firm’s
professional leadership training, and, as a result, The Game of Work has received
national media attention and has consistently booked over 100 days of professional
speaking engagements annually.
Carla’s nearly three decades of experience are backed with college education
from the University of Utah School of Business. Carla also received certification
through a series of professional management courses and brushes up her skills
with periodic refresher training in accounting, marketing and business management.
In the early years of The Game of Work, Carla helped create the largest U.S.
distributorship of outsourced business coaching tools. The Game of Work soon
grew to market its own business management methods and books. Carla headed up
the publishing division, which to-date has released five titles with over 200,000
copies sold. On a related note she oversees all contract work including copyrights
Carla exemplifies "the game" through her many extracurricular activities.
Over the years she has served on various corporate boards and chaired several
charitable committees, improving business, education and non-profit climates.
She is a fun-loving wife to Chuck and active mother of five. She frequents the
slopes at Deer Valley and, for years, has been identified by her customized license
plates that read, "SKI MOM".